Privacy Policy

Last Updated in December 2021

This Privacy Policy describes how Will Academy Sdn.Bhd. (Company Registration number: 1464625-P) (Company Address: No. 114, 2nd Floor, Parkcity Commerce Square, Jalan Tun Ahmad Zaidi, Bintulu, 97000 Sarawak, Malaysia) (hereafter collectively known as “us” or “we”) collects, uses, and shares information about you when you visit and interact on our website (mobile and desktop) and mobile app (collectively, “Site”) or other means connected to the Sites (such as contacting our customer service team via chat or email). Below is a detailed points of our privacy practices.

1. Information We Collect

We collect information about you that you provide to us when using the Site, such as your name, address, phone number, credit card details, e-mail address, and account password.

By visiting our Site, we may also automatically collect certain usage information, such as your IP address, geographic data, country, search preferences related to specific searches, browser, and information about your device’s operating system, application version, language settings, and pages that have been shown to you. If you are using a mobile device to access our mobile app or mobile optimized Site, we might also collect information that identifies your mobile device, such as the device ID, location of the device (with your consent), and device-specific settings and characteristics.

If you need to get in touch with our telemarketing team, or reach out to us through other means (such as through social media), we will collect information from you there too.

You can decide to participate in our programs or other promotions, and doing this will also mean providing us with personal data. In addition to that, you can provide us with feedback or ask for help with using the Sites or our various communications platforms.

Where required by law, we rely on the following legal bases to process personal information:

• Necessity to Perform Contract with You – we need to process your information in order to communicate with you – for example if there are changes to our seminars / courses that you have registered for and we need to inform you of the same;

• Our Legitimate Interests – we process your information for security and safety; to detect and prevent fraud; to protect and defend the rights or property of others, or our own rights and interests; and to respond to lawful requests, court orders, and legal process;

• Compliance with Legal Obligations – we need to process your information to comply with relevant laws and regulatory requirements;

• Consent for Direct Marketing Communications and Non-Essential Cookies – we rely on your consent to send direct marketing and to use/allow non-essential cookies. You can unsubscribe from direct marketing at any time by following the instructions set out in this Privacy Policy; and

• Protect Vital Interest – we may need to process your information in case of emergency involving an individual’s life or health.

2. How We Use the Information We Collect

We may use information collected through the Site to:

• Provide you with the requested services, such as creating a user account, processing and confirming your registrations with our courses, and communicating with you about services requested (excluding credit card number), special requests;

• Send you email marketing communications about products and services that may be relevant to you

• Conduct surveys or provide you with information about our services on our Site or on other websites you may visit

• Maintain and improve the Site, tailor the user experience, and for internal training

• Protect the security of you and the Site

• Exercising a right or obligation conferred or imposed by law, including responding to request and legal demands

When you make a registration on one of our business partners’ websites or apps, we may also receive certain information such as your name and reservation information in order to process your reservation and identify which channel your reservation has originated from.

Communications on the Site

We may access communications and may use automated systems to review, scan, and analyze communications for security purposes; fraud prevention; compliance with legal and regulatory requirements; investigations of potential misconduct; product development and improvement; research; customer engagement, including to provide you with information and offers that we believe may be of interest to you; and customer or technical support. We reserve the right to block the delivery of or review communications that we, in our sole discretion, believe may contain malicious content, spam, or may pose a risk to you, us or others. Note, all communications sent or received using the Site’s communication tools will be received and stored by us.

3. Mobile Devices

With your consent, we may send you push notifications with information about your participations, potential future participations, or as part of any of our programs that you participate in. You may grant us access to your location information or contact details in order to provide services requested by you. When you upload a picture from your mobile device, your picture may also be tagged with your location information.

4. Sharing Your Information

In connection with your visit to our Site and use of our services, we may share your information as follows:

• Third Party Service Providers who provide data processing services to us (for example web hosting), or who otherwise process personal information for purposes such as credit card and payment processing, business analytics, customer service, marketing, or distribution of surveys, to facilitate the delivery of online services and advertising tailored to your interests, and/or fraud prevention. Our third party service providers will only process information as needed to perform their functions. They are not permitted to share or use the information for any other purpose.

• Business Partners with whom we may jointly offer products or services, or whose products or services may be offered on our Sites. You can tell when a third-party business partner is involved in a product or service you have requested because their name will appear, either alone or with ours. If you choose to access these optional services, we will on occasion share your personal information with those partners.

• Our Affiliated Group Companies – our affiliated (group) companies’ employees who have access to this information with our permission and who need to know or have access to this information to perform the service requested by you (including telemarketing) and internal (audit/compliance) investigations.

• Where Required or Permitted by Law – such as to protect ourselves against liability, to respond to subpoenas, judicial processes, legitimate requests, warrants or equivalent by law enforcement officials or authorities, to investigate fraud or other wrongdoing or as otherwise required or necessary in order to comply with applicable law, protect our legitimate interests or to the purchasers in connection with any sale, assignment, or other transfer of all or a part of our business or company. We may also, in compliance with applicable law, disclose your information to enforce or apply the terms and conditions applicable to our services or to protect the rights, property, or safety of, our users, or others.

• Business Reorganization – such as part of any sale, assignment or other transfer of our business, or transition of service to another provider. We will ask for your consent if required by applicable law.

We provide appropriate protections for such sharing as required by applicable law to prohibit third parties from using your information for their own purposes, and to address the security and confidentiality of your information. Except as disclosed in this Privacy Policy or as required or permitted by applicable law, we will not disclose your information to third parties without your consent.

5. Cookies

Our Site uses and allows third parties to place cookies (session and persistent), pixels/tags, SDKs, application program interfaces (“APIs”), and other technologies (collectively, “Cookies”) on our Site that collect and store certain information about you. Some of these Cookies are necessary to provide, secure, and maintain the Site to you, such as to keep you logged in while your visit our Site, while other Cookies are used to provide you with a better user experience, such as:

• To personalize the Site by remembering information about your activities on the Site (e.g., the language you selected or your log-in details);

• Perform website analytics, such as impression reporting, demographic reporting and interest reporting to improve our Site and services; and

• To provided you advertising tailored to your interest (see below for details)

Interest Based Advertising

We may also allow certain third parties to place Cookies on our Site in order to collect information about your online activities on our Site (e.g., pages visited on the Site and searches you performed) and over time and across different websites you may visit. This information is used to provide advertising tailored to your interests from us (via email, on our Site, and on other websites) and by third parties on other websites you may visit, also known as interest based advertising, and to analyze the effectiveness of such interest based advertising. We may also share one-way hashed information with third party partners (e.g., Facebook) who may combine hashed information with other identifiers in order to serve custom advertisements on other websites or mobile apps based on your prior visits to the Site. neither supports nor endorses the goals, causes, or statements of any websites or mobile apps that display our advertisements.

Cross-Device Tracking

We may also combine information collected through Cookies and certain usage information from a particular browser or mobile device with another computer or device that may be linked to you (cross-device tracking) in order to optimize our services and provide tailored communications and advertisements to you. If you do not want to combine such information for its optimization of communications to you can opt to unsubscribe yourself from you website.

Your Choices

Please review your Internet browser settings, typically under the sections “Help” or “Internet Options,” to exercise choices you have for certain Cookies. If you disable or delete certain Cookies in your Internet browser settings, you might not be able to access or use important functions or features of this Site, and you may be required to re-enter your log-in details.

Please also visit the following third parties’ websites to exercise certain opt-out choices over Cookies:

• Google Analytics –

• Baidu –

• Apple –

• Facebook –

• Google Ads –

By exercising such choice regarding interest based advertising, you may still receive advertisements, but the network from which you opted out will no longer deliver ads tailored to your interests. You should also know that logging out of your user account will not actually mean that you opt out of personalized advertisements. You may need to make such choices on each browser and device you may use to exercise choice regarding certain Cookies. Lastly, at this time the Site is not configured to honor browsers’ “Do Not Track” signals.

6. Opting Out of Marketing Communications from Us

You can opt out of receiving marketing communications from us at any time by using the “Unsubscribe” link in each newsletter or communication, or through your account (if you’ve created one) – the email subscriptions settings is under “Profile”.

7. International Transfers

In connection with the purposes described above, your information may be stored in locations outside of your home country, which may have different standards of data protection than your home country. As permitted by applicable law, you may request details about the suitable safeguards we have in place by contacting us as detailed below.

8. Information from Other Partners

On occasion, affiliated entities, business partners, or other third party providers may share information with us. One example is if you access or sign in to our Site through social media, such as Facebook, we may collect information from you such as your username, and other information made available to us via such services. In general, your ability to provide such information is through the service provider themselves and you can change those settings in your account settings of the relevant service provider. In general, we may work with our partners to improve and personalize your use of our website in accordance with this policy.

9. Protecting Your Information

We maintain reasonable physical, electronic, and organizational security measures to protect your information against accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access. Please be advised that we do not keep your credit card information, thou occasionally you might be required to provide your bank account name and bank account number, but solely for the purpose of refund and reimbursement. Once the refund or reimbursement has been initiated, we will proceed to delete the information from your system.

Data Retention

We will retain your information for the period necessary to fulfil the purposes outlined in this Privacy Policy and internal company policies. When we no longer needs to use your information, we will – unless we need to keep your information to comply with applicable legal or regulatory obligations or the information is required to carry out corporate tasks and achieve our business objectives – remove it from our systems and records and/or take steps to properly anonymize it so that you can no longer be identified from it.

10. How You Can Access or Change Your Information

You can easily correct your account name, your personal details and contact number at any time on our mobile application. Alternatively, please contact us at the contact details listed below (at section number 15) to exercise any of the following rights:

• Access: You are entitled at any time to obtain information about your personal information that we store, in accordance with applicable law and without any fee. However, in exceptional cases we ask you to pay reasonable fees before we provide the information if permitted by applicable law.

• Rectification: You may request that we rectify any of your personal information that is incomplete or incorrect.

• Deletion: You may request that we delete your account.

• Restrictions of Processing: i> You may ask us to cease processing of your personal information for example if you have objected to the processing and the existence of legitimate grounds is still under consideration.

• Objection: You may object, at any time, to your personal information being processed for direct marketing purposes.

• Right to Revoke Consent: You have the right to withdraw your consent at any time, without affecting the lawfulness of our processing based on such consent before it was withdrawn.

Data Portability : If applicable, you may request us to send you your personal information which we store, in a commonly used and machine readable format which shall be decided at our sole discretion.

To protect your privacy and security, we will verify your identity before responding to such request, and your request will be answered within a reasonable timeframe.We may not be able to allow you to access certain personal information in some cases e.g. if your personal information is connected with personal information of other persons, or for legal reasons. In such cases, we will provide you with an explanation why you cannot obtain this information. We may also deny your request for deletion or rectification of your personal information due to statutory provisions, especially those affecting our accounting processes, processing of claims, for fraud detection or prevention purposes, and mandatory data retention, which may prohibit deletion or anonymization.

11. Non Disclosure Clause

11.1. You shall (i) use reasonable efforts to maintain the confidentiality of the information and materials, whether oral, written or in any form whatsoever, of the other that may be reasonably understood, from legends, the nature of such information itself and/or the circumstances of such information’s disclosure, to be confidential and/or proprietary thereto or to third parties to which either of them owes a duty of nondisclosure (collectively, “Confidential Information”); (ii) take reasonable action in connection therewith, including without limitation at least the action that each takes to protect the confidentiality of its comparable proprietary assets; (iii) to the extent within their respective possession and/or control, upon termination of this Agreement for any reason, immediately return to the provider thereof all Confidential Information not licensed or authorized to be used or enjoyed after termination or expiration hereof, and (iv) with respect to any person to which disclosure is contemplated, require such person to execute an agreement providing for the treatment of Confidential Information set forth in clauses (i) through (iii).

11.2. As a violation by either Party of this Agreement could cause irreparable injury to the other Party and as there is no adequate remedy at law for such violation, the non-breaching Party may, in addition to any other remedies available to it at law or in equity, enjoin the breaching Party in a court of equity for violating or threatening to violate this Agreement. In the event either Party is required to enforce this Agreement through legal action, then it will be entitled to recover from the other Party all costs incurred thereby, including without limitation, reasonable attorney’s fees.

12. Updates to Privacy Policy

On occasion, we may revise this Privacy Policy to reflect changes in the law, our information collection and use practices, the features of our Site, or advances in technology. If we make revisions that change the way we collect or use your information, those changes will be posted in this Privacy Policy and the effective date will be noted at the beginning of this Privacy Policy. Therefore, you should review this Privacy Policy periodically so that you are up to date on our most current policies and practices. We will also prominently post such material changes prior to implementing the change, and ask for your consent if required by law.

13. Links to Third Party Websites

We may provide links to other websites that are not owned or operated by us (“Third Party Websites”). When you use a link online to visit a Third Party Website, you will be subject to that website’s privacy and security practices, which may differ from ours. You should familiarize yourself with the privacy policy, terms of use and security practices of the linked Third Party Website before providing any information on that website.

14. Additional Considerations


This Privacy Policy has originally been drawn up in the English language. Translations in other languages are available for your convenience. In case of conflict between the English language version and a translated version, the English language version shall prevail.

Terms of Use

Please review the our “Terms and Conditions” page for more details on using our Site. This Privacy Policy forms an integral part of our Terms and Conditions.

15. Contacting Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our office addressed at No. 114, 2nd Floor, Parkcity Commerce Square, Jalan Tun Ahmad Zaidi, Bintulu, 97000 Sarawak, Malaysia or at the number 6010-5888 3464.


本隐私政策(“隐私政策”)规定了Will Academy Sdn Bhd 公司(注册在馬來西亞)关于 Will Academy 如何收集您的个人信息的隐私政策和做法。它还描述了 Will Academy 如何维护、使用和披露个人信息。本隐私政策适用于 Will Academy 通过本网站以及Will Academy运营或提供的其他网站和各个子域(统称为“网站”)和其他地方收集的您的信息。我们可能会收集行业或社交活动等个人信息。

本隐私政策还规定了您如何访问 Will Academy可能收集的有关您的某些信息。在本隐私政策中,“个人信息”是指关于个人身份的信息或意见,其身份是显而易见的,或者可以根据适用的隐私法进一步定义的信息或意见合理确定。

请注意,网站可能包含指向不受 Will Academy 控制或运营的其他第三方网站的链接。本隐私政策不适用于此类第三方网站,Will Academy不对此类第三方网站的内容或行为或此类第三方的隐私惯例负责。Will Academy鼓励您在向此类第三方披露您的个人信息或访问此类第三方网站时要求并查看任何第三方的隐私政策。

•个人信息保护和隐私。Will Academy了解您的隐私有多重要。本隐私政策的目的是告知您我们可能从您那里收集的个人信息类型、我们打算如何处理这些信息,并告知您我们为对您的个人信息保密而采取的步骤。使用本网站及其中提供的服务,即表示您同意本隐私政策的条款。如果您有任何问题或疑虑,请联系我们,我们将很乐意为您服务。

•同意收集信息。通过向Will Academy或其任何服务提供商提交个人信息,您同意并同意我们收集您的个人信息,并同意我们按照本隐私政策的规定使用、披露和转移您的个人信息。您可以随时通过[email protected]联系Will Academy,拒绝或撤回您的同意。您了解,如果您撤回同意,Will Academy可能无法继续向您提供其服务和信息。

•本隐私政策的修订。Will Academy 保留在不事先通知您的情况下,随时和不时更改、修改、添加或删除本隐私政策的部分内容的权利,由 Will Academy 自行决定。但是,Will Academy 会将您在此类修订后继续使用本网站视为您接受修订后的条款。所有修订都将发布到网站上,并将适用于发布之日或之后收集的任何个人信息。除非法律另有要求或允许,Will Academy 寻求收集、使用或披露您的个人信息用于已获得同意以外的目的,将获得适用隐私法规定的必要同意。本隐私政策的最后更新时间为 2022 年 5 月 23 日。

Will Academy 收集哪些个人信息以及如何处理?

•我们收集什么?Will Academy会收集您的姓名和电子邮件地址。

•通讯。我们将询问您的姓名和电子邮件地址,以便通过 Convertkit 向您发送我们的时事通讯或电子邮件。我们只会出于促销或信息目的通过我们的时事通讯与您联系。

•第三方。Will Academy可能会与第三方应用程序合作,以便在本网站上为您提供最好的服务。这些组织可能会收集您的个人信息,以便为您提供这些服务,包括您的姓名和联系信息。具体而言,下面列出了Will Academy在本网站上与之主要合作的第三方。我们已包含指向其隐私政策的链接,以确保您可以轻松使用它们。

1.Stripe :

2.Wave :

3.Docusign :

4.BeLive :

5.Facebook :

6.Youtube :

7.Instagram :

8.Kajabi :

9.Active Campaign :

10.Slack :

11.Calendly :

12.Zoom :

13.Google Drive :

14.Deadline Funnel:

15.Easy Webinar:


17.Teachable :


19.Oncehub :

20.Convertkit :

Will Academy 将如何使用您的个人信息?您的个人信息将用于向您提供促销和信息材料,并提供和交付您可以从本网站购买或订阅的产品和服务。具体来说,

•您的姓名和电子邮件地址会被收集,但实际上不会存储在网站上。捕获的任何信息将通过上述第 4.c 节中的第三方网站进行处理。




•存储您的个人信息。当您在本网站上互动时,Will Academy 的网络服务器可能会存储您的个人信息。Will Academy 将很乐意根据您的要求删除其持有的任何信息。您的个人信息将由Will Academy安全地从其拥有中删除。

•不要跟踪信号。Will Academy目前无法识别或响应浏览器发起的 Do Not Track (DNT) 信号,因为互联网行业目前仍在制定 Do Not Track 标准,并且没有关于如何响应此类信号的公认标准。

•分析。 本网站确实会在您访问我们的网页时保留以下信息:


•用于网站和服务器安全的 IP 信息

•Cookies。本网站确实使用“cookies”来记录您访问本网站的次数以及您在每次访问期间与本网站的互动方式。除此之外,本网站还使用对您使用本网站并非绝对必要的 cookie。您继续使用本网站即表示同意这些 cookie。

•你可能想知道 cookie 是什么?嗯,它是一个非常小的文本文件,由站点的服务器发送到您的硬盘驱动器,只能由站点的服务器读取和解释。cookie 中不存储任何个人信息,也没有任何可以识别您个人身份的信息。

•我们为什么要使用cookies? cookie 可以帮助网站了解您在访问网站时如何互动、您的偏好是什么,从而可以改善您在网站上的体验。如果您不希望来自本网站的 cookie,只需在您的网络浏览器中调整设置以禁用 cookie。这可能会改变您访问网站的方式,但当然这是您的选择。

•个人信息的披露。Will Academy绝不会出售或许可我们从您那里收集的任何个人信息。Will Academy对任何第三方披露您的个人信息不承担任何责任,尤其是上文第 4.c 节中概述的信息。


•您的同意。选择向我们提供您的个人信息,即表示您同意我们根据本隐私政策中概述的原则收集、使用和披露这些信息。 如果您未满 19 岁,未经您的父母或监护人同意,或适用法律另有规定,您不得向我们提供任何个人信息。本隐私政策可能会不时更新,您对我们网站的后续使用将被视为同意我们按照本隐私政策的规定收集、使用和披露您的信息。

•保护您的隐私。Will Academy致力于保护您的隐私。已采取安全措施,例如锁定文件柜和在电子邮件服务器上使用密码以及访问电话的唯一密码,以保护您的个人信息免遭丢失或被盗、未经授权的访问、披露、复制、使用或修改。Will Academy对第三方处理您的个人信息的方式不作任何承诺、保证或陈述,并且对您使用这些信息不承担任何责任。


•验证和修改您的个人信息。Will Academy努力确保我们所拥有的关于您的所有个人信息都是准确、完整和最新的。请通过[email protected]联系我们,告知我们您个人信息的任何更改。您可以随时要求查阅Will Academy持有的个人信息或寻求更正。

•解决您的疑虑。如果您对Will Academy的个人信息收集、使用和披露做法有任何疑问或疑虑,请通过[email protected]告诉我们,我们将尽力为您提供帮助。

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